Tech Domain’s proactive approach to Managed Services constantly refines your core infrastructure to minimize the need for desktop support. At the same time, we utilize enterprise-class computer support tools to support employee productivity efficiently and effectively.
IT Help Desk services provide computer support, troubleshooting, and issue resolution during normal office hours via telephone support, remote utilities, or onsite support. Our help desk services address your employees’ needs directly and immediately.
We would also provide free personal service for individuals 65 years and above, this free service excludes the cost of replacement if required.
Tech Domain Networks delivers a full range of IT help desk services.
- Remote or onsite diagnostic and solution identification
- New computer set-up, configurations and upgrades
- E-mail configuration and support
- Software updates and maintenance
- Hardware and software installation, configuration and upgrades
- Internet connectivity issues
- General maintenance and repairs
- Crisis resolution
- Virus control and removal